Customer Testimonials

I purchased a Ford Bronco from this dealership as a Ford Gold Certified pre-owned vehicle, specifically because I wanted the additional peace of mind that comes with Ford's 172-point certification process. Unfortunately, on my first oil change visit at my local ford service center, significant dry rot/cracking on the tires were detected, and all 4 tires plus the spare were flagged as needing replacement. When I contacted the dealership, I was told that because the tires had passed their Gold Certified inspection at the time of sale, they would not assist with replacing them. That's exactly what I ... Read More

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DealerRater - Aug 24, 2026

I purchased a Ford Bronco from this dealership as a Ford Gold Certified pre-owned vehicle, specifically because I wanted the additional peace of mind that comes with Ford's 172-point certification process. Unfortunately, on my first oil change visit at my local ford service center, significant dry rot/cracking on the tires were detected, and all 4 tires plus the spare were flagged as needing replacement. When I contacted the dealership, I was told that because the tires had passed their Gold Certified inspection at the time of sale, they would not assist with replacing them. That's exactly what I find frustrating about the response. I wasn't expecting the dealership to warranty normal tire wear or replace tires simply because they were worn. My concern is that age-related deterioration/dry rot is now present on tires that were specifically inspected as part of the Gold Certified process. If the deterioration was already developing when the vehicle was certified, I believe it should have been identified during that inspection. I gave the dealership an opportunity to address the issue directly and asked them to reconsider. Rather than working toward a reasonable resolution, they have declined to provide any assistance. I understand that this is a used vehicle and that tires are consumable items. But when a dealership sells a vehicle under Ford's highest level of used-vehicle certification, I think it's reasonable for a customer to expect safety-related components such as the tires to have been thoroughly evaluated and to have confidence in that certification. The most disappointing part isn't simply that the Bronco needs tires — it's the dealership's response after I raised a legitimate concern. A set of 35-inch tires for a Bronco Sasquatch is a significant expense, and this is not the experience I expected after purchasing a Gold Certified vehicle. I hope the dealership ultimately reconsiders its position. If they do make this right, I will gladly update this review to reflect that.

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Service at this place takes forever

What a pleasant experience in a world full of chaos. Calvin won me over on the phone with be attentive to my needs. Wesley was handed the baton and the finance was a breeze. I drove 4 hours spent and hour at Bayer in Comanche and drove 4 hours home. Why can’t people just enjoy the presence of others, strangers, like these two gentlemen did. It was real, it was easy, it was memorable. I tip my hat to these two men and even the internet person who was also pleasant on the phone. This will go down on my book ... Read More

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Google - May 24, 2025

What a pleasant experience in a world full of chaos. Calvin won me over on the phone with be attentive to my needs. Wesley was handed the baton and the finance was a breeze. I drove 4 hours spent and hour at Bayer in Comanche and drove 4 hours home. Why can’t people just enjoy the presence of others, strangers, like these two gentlemen did. It was real, it was easy, it was memorable. I tip my hat to these two men and even the internet person who was also pleasant on the phone. This will go down on my book as the bar to surpass! Thank you!!!

Friendly, down to earth, people. No pressure.

Sales was very helpful and financing was very quick. They are a very professional run group. I cannot thank them enough for the work put in to make everything flow well.

Service I received was outstanding

Mackenzie Is amazing!!! In Comanche TX!!!!

Austin barhart great sales and branch manager great person

Excellent mobile service. Friendly technician.

Fair prices, good service.

Dement Allen was very welcoming and personable to us and we would highly recommend the Bayer dealership for all your vehicle purchases.

I had fabulous experience, at Beyer Ford in Comanche. They are dependable, fair priced and get the job done quick. I had never had an unsatisfactory experience with them. I would highly recommend their collision service as well as any other service with Beyer Ford. I drive over 45 miles just to get my car serviced with them. I appreciate all that I do and recently I got to use their mobile service, which was fabulous 10 out of 10 recommend.

Brett was so helpful! He did exactly what he said he would do and my car was ready early! I was from out of town and he put me at ease immediately.

Old style, lade back, the way it should be!

Exceptional experience! Mackenzie helped us find the perfect truck for us and the trade-in value on our old pickups was extremely fair. We could not be happier.

I drove 500 miles to buy a used truck from Bayer Ford. Ariel and Todd were great to deal with and everything went smoothly and no surprises. I feel like I got a good and and dealt with a good honest dealership.

Excellent customer service. The sales representative, Ariel & Selah were very friendly and knowledgeable! We were in and out with our new vehicle within a couple of hours! Thank you Bayer Ford!

We had a great experience with Bayer Ford. The transaction to purchase my daughter's truck was nice and easy. She is very happy with the purchase of her first truck and it being her first time purchasing a truck on her own the folks at Bayer Ford made her very comfortable through the purchase. If y'all are looking for an Awesome sales person just ask for Makenize G. Thanks Again the Delgado Family

Bayer Ford always has the best service whether you are buying a car or having one repaired. Top Notch service!

I was very pleased to have worked with Jason Poston. He was a hoot and very informative. He went above my expectations to show me all of the vehicles I was interested in. We decided on a truck and the buying process was completed in a very timely manner. I recommend giving Bayer Motors a look. I called it a hidden honey hole and I am glad I found it. Definitely ask for Jason Poston, but if he isn't available, all of the folks I met were super nice.

Roger told me he would sell me a dump truck for 91 thousand then told me they made a mistake the truck was priced wrong and was 122 thousand after the emailed me a deal and I agreed to take the truck

Good Folks! Scheduling was easy and I got a reminder text the day before my service was due. I appreciate the courteous, friendly, and fast service. The full service on my Ford was actually cheaper at Bayer Ford than at the generic quick stop service center with even using official Ford fluids and parts. I also had them replaced four tires that were very competitively priced with other tire dealers.

Ariel Harbour made the entire process so easy and as stress free as could be! I would highly recommend anyone needing or wanting a change to go visit with Ariel!!!

Wesley was Awesome & patient dealing with me was a challenge because I was doing docusign for the first time on my phone. What s Gentleman he was. Thank you Wesley !!

A great helpful staff! Thank you Brandon and Wesley!

We had a great experience at Bayer Ford with picking out our new to us car! The employees were very welcoming and answered all of our questions. We test drove the car and absolutely loved it. They had it spiffed up and filled up the gas tank for us before we took it home! Overall great experience!

Came in looking for one vehicle and left with one newer, in better shape, and with better options! Got in and out quickly! Good stuff, will be back!

Professional, friendly and competent.

This was such an amazing buying experience. We picked the truck we wanted online and they quickly responded. Wesley did a fantastic job with our financing. Peter was our salesman and kept us in the loop the entire time. Todd, the sales manager, even called us to make sure our experience was good. I highly recommend buying from Bayer Ford.

Awesome saleswoman Makenzie got me a good deal on a nice truck

I needed to see what the warranty on my pickup was. Wes helped me and answered any and all questions I had. Everyone there was friendly and attentive.

Another great experience with Todd! We drove 3 hours back in August of 2024 to Lease a New Mustang Mach E for my Wife. Had such an easy, laid back, pressure free experience we decided to come back in Feb 2025 to lease a Bronco Big Bend Sasquatch for myself. There are a ton of Ford dealers in the DFW but none are laid back. No transparency what so ever, I want to get everything taken care of the text and email, then show up for my purchase. With Bayer Ford they give you their best price upfront no back and forth wasting ... Read More

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Google - Feb 23, 2025

Another great experience with Todd! We drove 3 hours back in August of 2024 to Lease a New Mustang Mach E for my Wife. Had such an easy, laid back, pressure free experience we decided to come back in Feb 2025 to lease a Bronco Big Bend Sasquatch for myself. There are a ton of Ford dealers in the DFW but none are laid back. No transparency what so ever, I want to get everything taken care of the text and email, then show up for my purchase. With Bayer Ford they give you their best price upfront no back and forth wasting time. There is no pressure calling you multiple times a day to see what your decision is. I’ll come back to them anytime I want a new Ford and have told multiple friends & family if they ever need a new Ford “I know a guy”. Shout out to Wesley in Finance as well. Another great guy to deal with. Personable and fun to interact with. You seriously feel like you’ve known these guys your whole life! Thanks again for both y’all’s help! The ride back home yesterday was amazing in the new Bronco!

Bayer Ford has always done an excellent service on my vehicles.

Wrong parts were delivered One copied key didn’t work 30,-$ refund was offered from a 230.-$ bill for 2 keys Remote control door opener was sold without description how to program it

Very easy to deal with. Jason was professional and has experience to make the whole transaction easy without much effort. Delivery driver was very friendly and professional. By my experience you can tell that these guys enjoy what they are doing and have been doing it for some time. Definitely will purchase from them again.

Very good deal at Bayer Ford and easy dealing experience highly recommend

I’ve been needing a new truck for a while. I’ve been putting it off because I thought that it would be out of my $ range ll. I decided that I needed to exchange a brand new vehicle and I called and got hold of Steve Hamilton . Literally it was the easiest transaction I’ve probably ever done. I told him what I needed. He put the package . Just Roto Thursday at Bear motor company and also I plan on stopping by their bear RV dealership in Dublin, Texas…Why can’t all car shopping be like this?

Very professional, knowledgeable and courteous business. We’ve purchased 2 vehicles from Bayer Auto over the last 3 months and will be buying more from them in the future.

Great service very friendly

Had the truck I wanted on the lot. Made a quick deal over the phone. Painless transaction. Easiest truck deal ever. Todd McCarter was my salesman. Would highly recommend.

Hunter the service advisor will take care of you and do what they say they will do.

I had a great experience from start to finish. Thank you Kalvin and Wes!! You guys made my experience a pleasure!!

Salesman was so awesome! Very laid back. Love our experience!!!!

Bayer is so easy to work with and willing to go above and beyond to make my experience smooth. Highly recommend.

Excellent service and quick process! Great people to deal with!

Did not feel stress with my purchase!

Very helpful and friendly!

Roger is great however, the Dealership is not. What I was promised, they did NOT stand behind.

Sold me a truck they were not allowed to sell me .

Honest, Not pushy. And offered a good deal. Just didn't have a way there. Very respectful. Good vehicles too

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Well went for a job even a lube technician and Brent asked me if I grew up here we have had a home for over 45 years been living in Comanche paying taxes and he told me straight up I don’t fit in with the company I even tried for the lube job but because he hates anyone who wasn’t born here no job

Definitely never going back to this place horrible…

Not really happy with whole experience. If Ariel Harbour was so upset with me company purchasing a vehicle in cash and the things that needed to be met, I could have easily purchased A vehicle elsewhere. In fact would have been more than happy to return vehicle and go elsewhere. Requested call from Nick the sales manager there? Have not gotten. Any warranty work that came with vehicle well I ain't confident it would even get done after the displeasure that Ariel voiced over the purchase. Not sure anything can make this right. Was not a normal experience that ... Read More

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Google - May 13, 2023

Not really happy with whole experience. If Ariel Harbour was so upset with me company purchasing a vehicle in cash and the things that needed to be met, I could have easily purchased A vehicle elsewhere. In fact would have been more than happy to return vehicle and go elsewhere. Requested call from Nick the sales manager there? Have not gotten. Any warranty work that came with vehicle well I ain't confident it would even get done after the displeasure that Ariel voiced over the purchase. Not sure anything can make this right. Was not a normal experience that I've dealt with when purchasing vehicles for myself or my company. I do not leave a one star rating lightly and if management had maybe followed up might have showed they care at least on face value. Update: The real and true response from the owner was to hang up the phone, refusal to give me spare key to vehicle, and refusal to give me my title or any proof of ownership documents I need for my state title transfer. However, owners "policy" does not take precedence over law. Complaint was submitted to the state and violations were found. The owner Mr. Charles J Bayer III does not appear to have any interest in fixing this.

After considering all of the vehicle purchases I have made with dealers over the years, I can honestly say that this was the worst experience I have had with a vehicle sale. I did not end up purchasing the vehicle--see below for details. 1) I was pre-approved, had a substantial down payment and had a coordinated a price for my trade in 2) Satisfied with the terms of the deal, I left work early and traveled over three hours to purchase the vehicle (I was committed, and the sales representatives were aware of these details) 3) Upon arrival the vehicle was not ready ... Read More

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DealerRater - May 9, 2023

After considering all of the vehicle purchases I have made with dealers over the years, I can honestly say that this was the worst experience I have had with a vehicle sale. I did not end up purchasing the vehicle--see below for details. 1) I was pre-approved, had a substantial down payment and had a coordinated a price for my trade in 2) Satisfied with the terms of the deal, I left work early and traveled over three hours to purchase the vehicle (I was committed, and the sales representatives were aware of these details) 3) Upon arrival the vehicle was not ready to sell, it appeared as though it was someone's daily driver for the few months that was listed for sale 4) The vehicle appeared to be detailed but was used afterward. It had coffee spills on the center console and the seat, and someone left their garage door remote on the sun visor 5) The vehicle had over 2,000 more miles on it that what was listed on the website 6) On the test drive, a warning light for the automatic start/stop system was illuminated and a warning message stated that the vehicle was in need of service 7) The CARFAX report noted that the vehicle was in a minor accident, upon inspection of the vehicle, the repair work was sub standard--the fenders were not aligned with the hood; the passenger side headlight was out of alignment, inadequately secured, and incorrectly mounted; the front chrome trim was loose and inadequately secured 8) When pointing out body damage to the sales representative with which I was working, another representative approached us and stated that the vehicle had not been in an accident. 9) When I pointed out that the CARFAX stated that it was in an accident and the damage clearly indicates that it was in a accident, the representative stated that it must have been minor 10) The same representative came later and stated the vehicle was not in an accident under the care of the dealership, but had no additional context creating a situation where I received unsolicited and un-useful information. Furthermore, this representative continuously talked over me and failed to take note of the concerns I was trying to highlight. 11) My sales representatives provided no additional options other than if I wanted they would send the vehicle to their shop and contact me when they relisted it Final sentiments: Ultimately, the actions of the representatives at the dealership bear into question the integrity and the professional culture of the dealership personnel. I could not trust that the service department adequately inspected the vehicle. The sales representatives failed to adequately explain the condition of the vehicle to me prior to me committing to 6.5 hours of travel. Other sales representatives blatantly lied to me or continued to add to the story as I questioned their assertions. You may be able to purchase a perfectly fine vehicle from this dealership at a fair price, but their lack of trustworthiness presents elevated risk to the buyer. This elevated risk is too high for my comfort level, so I would never purchase a vehicle from this dealer. Additionally, I would caution my friends and family against doing business with this dealer.

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First off, I buy 100's of fleet handicap vehicles per year that are used to transport people with disabilities. I purchase from all types of dealerships across the USA. This is one of the worst experiences I have ever had. The sales person was great to deal with. Not her fault at all. The management and owner discriminated against me because they assumed I was a vehicle wholesaler. I am not a vehicle wholesaler. I never said I was. I buy fleet vehicles!. Simple course of events are as follows: The dealership entered into a transaction to sell me a ... Read More

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Google - Dec 22, 2022

First off, I buy 100's of fleet handicap vehicles per year that are used to transport people with disabilities. I purchase from all types of dealerships across the USA. This is one of the worst experiences I have ever had. The sales person was great to deal with. Not her fault at all. The management and owner discriminated against me because they assumed I was a vehicle wholesaler. I am not a vehicle wholesaler. I never said I was. I buy fleet vehicles!. Simple course of events are as follows: The dealership entered into a transaction to sell me a vehicle. We agreed on the terms. Then I paid for the vehicle via wire transfer. I was informed the next day (after the vehicle was paid in full) that they refused to sell me the vehicle because I am a wholesaler. Again, I am not a wholesaler. The slick talking General Manager called me to curse at me and tell me how low I am because I am a wholesaler. Again, I am not a wholesaler. I buy 100's of handicap vehicles per year to transport people in wheelchairs. They discriminated against myself and my company that helps people in need. I would never choose to do business with a company like Bayer Ford. Never. My company has 46 years in business and does not have a single negative review.

This was the 3rd vehicle in a year I had bought or traded from Bayer. It was an expensive truck and I questioned the window tint as soon as I saw it. Taking the truck home, I couldn't even see out to change lanes as I had to lower the window to see out. It was riding super rough and realized the tires were inflated to 85lbs. We stopped and got a tire gauge and lowered to the correct pressure at the point I realized the TPMS sensors were off on the passenger side as the front and rear ... Read More

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Google - Aug 11, 2022

This was the 3rd vehicle in a year I had bought or traded from Bayer. It was an expensive truck and I questioned the window tint as soon as I saw it. Taking the truck home, I couldn't even see out to change lanes as I had to lower the window to see out. It was riding super rough and realized the tires were inflated to 85lbs. We stopped and got a tire gauge and lowered to the correct pressure at the point I realized the TPMS sensors were off on the passenger side as the front and rear were reversed. Even after correcting the tire pressure, it was still riding like it had a knot on the left front tire. It was rough enough the seat belts were locking. Made it home and the next day took it to Discount Tire. All 4 tires were out of balance and also found out were not the correct size (not a big deal) and the wrong load range for a 3/4 ton. After leaving took it by the tint shop and the front windows were less than 5% light transmission with double tint on them explaining why I couldn’t see out. Aside from that, the truck was poorly detailed and not filled with diesel or def and needed an oil change. When looking underneath had mud 3-4 inches deep stuck under the body on top of the transmission and every space underneath. The electric running boards are aftermarket made by AMP not the factory Denali steps, I realized after I noticed something plugged into the ODB port. It was sold as “Certified” but the body has dings and scratches and would not have passed inspection with the tint and the way it drove. I am at $2K Plus and counting hoping it will eventually be the truck I thought I was buying. The sales consultant never checked to see how things were after the sale, I only got the invite to do the survey and had not been contacted until they needed a better scan of a document the finance company needed. I have redone the tint, bought tires, will be getting an alignment, and had fill it with diesel and def along with an oil change, which for that price should have been included. It is my own fault for trusting all was good and I should have been more cautious as I will be stuck with it for a while. Update: It is riding better after tires, but needs the front shocks replaced as it is hard to keep steady on highway where bumpy and rough as it jumps all over road. Still a bit scary and hard to trust ride is safe. 2500k and counting Shocks did make it ride better and still no response, not even generic from the dealership.

I recently purchased a used Ford Truck thru Bayer Ford and couldn't be more satisfied with the service and accommodability. Mr Todd M was my salesman and Mr Travis guided us thru the financing paperwork and they both did it all over the phone! This is my first time being trusting enough to do a deal of this magnitude strictly online and sight unseen, but these guys earned the trust well. I would def referr them to friends to do the same. J Jones

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Made an appointment to go see a vehicle on their lot. Told Saleh Bays we were leaving right away, and it would take 2 hours to get there. She confirmed with me that the vehicle was available, and id be meeting with Ethan even we got there. We arrived right at our appointment time, and as soon as Ethan came out of his office, we knew something was wrong by the look on his face. I introduced myself, and my wife and told him we were here for our appointment, and he informed us the vehicle wad sold, and the person ... Read More

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Google - Jun 4, 2020

Made an appointment to go see a vehicle on their lot. Told Saleh Bays we were leaving right away, and it would take 2 hours to get there. She confirmed with me that the vehicle was available, and id be meeting with Ethan even we got there. We arrived right at our appointment time, and as soon as Ethan came out of his office, we knew something was wrong by the look on his face. I introduced myself, and my wife and told him we were here for our appointment, and he informed us the vehicle wad sold, and the person was already in finance. Ummmm, if they're in finance, that means they've been there for a WHILE and it would have been nice for a phone call before we drove 2 hours down there. When my wife and I said your kidding, and we turned to walk out, Ethan didn't even try to negotiate and offer to show us anything else. This is TERRIBLE customer service. A simple phone call would have been nice. I had cash in hand, ready to buy. I WON'T deal with them in the future, that's Ridiculous!!

Bought a F450 STX, when signing, I asked for the Engine Care Plus extended warranty. The finance guy said he couldn't, because he wasn't an Official Ford finance person. Said call back Monday (bought truck on Wednesday). So I wait 4 days and called my salesman on Monday, Todd McCarter, and asked if the Ford Finance guy was there. He said no, will be a couple more days. I asked him to find out how I get this warranty, and he said he would. Well, 2 days go by and no word! So I email him....Friday comes and still ... Read More

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Google - May 24, 2020

Bought a F450 STX, when signing, I asked for the Engine Care Plus extended warranty. The finance guy said he couldn't, because he wasn't an Official Ford finance person. Said call back Monday (bought truck on Wednesday). So I wait 4 days and called my salesman on Monday, Todd McCarter, and asked if the Ford Finance guy was there. He said no, will be a couple more days. I asked him to find out how I get this warranty, and he said he would. Well, 2 days go by and no word! So I email him....Friday comes and still no word. I emailed the General Manager that Friday explaining what happened and asked him to fix or they would get a bad rating on survey. And...here I am!!! It is now Saturday late night and I never got anything!!! So now I call Ford myself and do their jobs for them!!! Believe me, Ford will get the same story as I now telling!!!! Don't ignore your CUSTOMERS BAYER FORD!! Especially when I'm actually trying to spend more money!! What, the 65k I just spent was enough?? Guess so!!

EDITED REVIEW: What started out as a great used car buying experience with Bayer Automotive in Comanche has turned into a FINANCIAL DISASTER for us. We made the drive from Abilene on 12/30/2019 and bought a used 2009 Dodge Dakota Crew Cab for $8,500. We test drove the truck and all seemed great so we bought it. Two weeks later, the brakes started making a grinding sound and we had to replace the brake pads and rotors. I chalked that up to deferred maintenance. One month later (February 2020), the truck started making metallic popping sounds in the front steering and suspension area. We ... Read More

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Google - Jan 4, 2020

EDITED REVIEW: What started out as a great used car buying experience with Bayer Automotive in Comanche has turned into a FINANCIAL DISASTER for us. We made the drive from Abilene on 12/30/2019 and bought a used 2009 Dodge Dakota Crew Cab for $8,500. We test drove the truck and all seemed great so we bought it. Two weeks later, the brakes started making a grinding sound and we had to replace the brake pads and rotors. I chalked that up to deferred maintenance. One month later (February 2020), the truck started making metallic popping sounds in the front steering and suspension area. We took it to our mechanic and it turns out that the ball joints (top and bottom), the axle, the struts, and both controller arms need total replacement. There were no rubber gaskets left - it was metal on metal grinding. The cost of these repairs? $4,481 - over HALF of what we paid for this truck in December 2019!!! I emailed our Bayer salesman and the used car sales manager to let them know what happened to see if they'd take some kind of responsibility, but no response from anyone at Bayer...just crickets chirping. I realize that there is no warranty on our truck - BUT how could they put a truck on the sales lot and not know it needed MAJOR expensive repairs if they'd done even a basic inspection on it beforehand?! Truck had a nice detail job and looked great on the lot...but talk about putting lipstick on a pig! If you buy a used vehicle from Bayer, BE SURE TO HAVE YOUR MECHANIC CHECK OUT THE VEHICLE BEFORE YOU BUY IT. If we had known our truck had these problems, we would've NEVER bought it from Bayer. What a HUGE disappointment this experience has been. Never again and we don't recommend this dealership to anyone. UPDATED REVIEW 2/28/2020: I continue to stand by my one-star review of Bayer Motors. I spoke to their management today and they will do nothing to help us with the $5,000+ of repairs this truck needed after only two months of ownership. Folks, before you buy a used car from these people, BE SURE you have a mechanic thoroughly look over the car first. We got burned big time. The truck was a piece of "as-is" junk and we got left holding the bag.

Well my salesman was great but the one I had to sign papers with kinda rushed me thru I felt like and he charged me for inspection and tags which I didn’t realize till last night I only live less than 3o miles away hope I don’t have to wait too long for money so I can go get tags and inspection I do like my little car tho

People must like them. They didn't have time to help me. Here again for a inspection. They moved across the street I to the service area. SlOW!!!!!! Over 30 mi ute wait

Traded in my vehicle at the Bayer Ford dealership for a vehicle they had listed on their website. Brian Weaver was my salesmen and made my experience very smooth and enjoyable! I will be back to service my vehicle and for future purchases.

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Dont deal with wayne

They had a truck listed for an amount I called no one new what I was talking about they called me back after the finally found what I was asking about.. I went get the funding as i told them i was doing i called back to put a down payment on the truck only to find out they jacked the price up I told coy I would buy the truck for the original price we had discussed he was very rude and unhelpful i would not do business with them they don't want to be bothered

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Do not take your vehicle to Bayer Ford for service. The customer representative I spoke to several times was the rudest most smug individual I have ever had to deal with.

We bought a car from Bayer and we will go back to Bayer every time we need an auto. We had a discount program through my employer which had a time limit. Bayer and especially Chas Bayer did an amazing job of getting the paperwork finished and our purchase completed. We brought the car in for servicing and Chas noticed the tires weren’t performing to his standards and replaced them. We didn’t even have to ask. Great, honest person who works hard to take care of his customers. Best car buying experience out there.

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Did not fix one of the problems that I came in for.

I am the 67 year old mother of Drdaddy and I lived this bullying given out by Chas Bayer all because I did not buy a vehicle from him. He told me how I had betrayed my community even though he had a ford saleman on staff who had been told twice I was going to buy a new car and nobody even gave me a courtesy call. He then continued to lecture me for 10 more minutes and then at the end he made the following comment as I recall, "if you aren't going to trust us to sell ... Read More

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DealerRater - Jun 1, 2011

I am the 67 year old mother of Drdaddy and I lived this bullying given out by Chas Bayer all because I did not buy a vehicle from him. He told me how I had betrayed my community even though he had a ford saleman on staff who had been told twice I was going to buy a new car and nobody even gave me a courtesy call. He then continued to lecture me for 10 more minutes and then at the end he made the following comment as I recall, "if you aren't going to trust us to sell you a car, then you had better just not trust our service department." I took that as a slight of hand threat if I tried to bring my new little Fiesta in for service which he is bound to do. I have been encouraged by others in my city to write the Ford Motor Corporation concerning the bullying of the elderly which as soon as I can get the addresses I plan on doing. I have never bought a car from any other town and was racing a clock for special financing when they never even contacted me. My son was trying to buy it from Georgia as I am not car buying sauvey and when he called to react to Mr. Bayer's bullying of his Mom, he was also threatened by him to move it to the street to settle it. What happen to a simple,"gee, we wish we could have had your business but we dropped the ball this time, but next time don't fail to use our service if we treat you right. I will never go back to this dealership as long as this "man" is in charge since he would bully a senior citizen and other people in my community best be warned.

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Recently attempted to purchase a car with my mom, a longtime Comanche resident, though I live several states away. When she first approached the Bayer salesman through a mutual friend in my absence, she was told they would happily get her in a new Fiesta at about $4000 OVER sticker. After talking with me, my mom really wanted to buy local so we ended up giving Bayer one more chance, but we needed to buy that weekend, and the salesman did not return our phone call asking to match several other much more reasonable prices from other dealers. So, we ended ... Read More

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DealerRater - Jun 1, 2011

Recently attempted to purchase a car with my mom, a longtime Comanche resident, though I live several states away. When she first approached the Bayer salesman through a mutual friend in my absence, she was told they would happily get her in a new Fiesta at about $4000 OVER sticker. After talking with me, my mom really wanted to buy local so we ended up giving Bayer one more chance, but we needed to buy that weekend, and the salesman did not return our phone call asking to match several other much more reasonable prices from other dealers. So, we ended up purchasing from a reputable dealer the next day in a nearby city. This is when the story gets even worse. When the owner of Bayer Auto, Chas Bayer, found out my mother had purchased somewhere else, he verbally abused her and warned her that she better not ever bring her new car in for service at his dealership since she did not buy from him and trust him enough to sell her a car. She called me in tears. When I called Chas Bayer to confront him over the way he treated my mother, it quickly degenerated into a shouting match, and he actually challenged me to come down and fight him. You cannot make this stuff up. Stay away. You have been warned.

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